Collecting and
Connecting Dots

Supporting customers often means supporting entire organizations, not just individuals. With company management, your team gets the full picture of every account so you can deliver…

Now you can add a quick note to improve the response the next time. And the time after that. And the time after that…

Quickly view transaction history, subscription status, and customer info right from the sidebar. Take action by creating subscriptions and issuing refunds, all without leaving the…

You can now choose which columns appear in your Inbox and arrange them in your preferred order. Add key details like tags, waiting since, last updated, and more to make the queue your…

You can now add columns for Customer Properties and Custom Fields to any View on Plus and Pro plans. Bring helpful details like plan type or request type to any view, or even sort…

Keep an eye on specific customers with the new company filter in Views. Plus and Pro plans can now use it to quickly surface conversations with important accounts or segments. Create…