Get suggestions for better replies based on your team's previous conversations.

Approve, tweak, or skip with a click.

Supporting customers often means supporting entire organizations, not just individuals. With company management, your team gets the full picture of every account so you can deliver faster, more thoughtful support.

See the whole account: View every contact and conversation tied to a company in one place.

Get context at a glance: Add company details to Views and report filters for quick insights.

Stay aligned as a team: Know which contacts have reached out and what’s already been discussed.

👉 Explore Company Management

Now available on Plus and Pro plans.

With a quick hover you can assign, change status, or snooze a conversation directly from the list view — making Inbox management quicker than ever.

Create your ideal setup once, then copy it to other Views to save time organizing columns. 🙌

New to column management? Check out this article for more info.

No need to open edit mode — now you can update contact notes right from the sidebar with a single click.

Now you can update contact details alongside conversations so you can stay focused on what matters most—your customer. ✏️ Click a contact’s photo to start editing.

You can now add columns for Customer Properties and Custom Fields to any View on Plus and Pro plans. Bring helpful details like plan type or request type to any view, or even sort and filter columns to stay focused on the right conversations. Check out this article for more details on column management.

Whether you’re dropping a 🎉 for a great reply or a 👀 to signal “I’m looking at this,” now you can keep your team in sync without extra messages. And don’t worry—they’re only visible to your team, so you won’t have to explain that 🔥 reaction to customers. Just hover over a reply, note, or draft and choose your emoji.

Reports just got smarter 🧠 You can now filter reports by company to get a clear view of what’s happening across an entire account. Understand how specific companies are engaging with your team, from conversation trends to key metrics. It’s a simple way to better measure and manage your account-level relationships.

Quickly view transaction history, subscription status, and customer info right from the sidebar. Take action by creating subscriptions and issuing refunds, all without leaving the conversation. Whether you're troubleshooting a failed payment or answering a billing question, the context you need to support your customers is right where you work. Ready to get started? Connect Stripe today.