Insights & Analytics

Insights & Analytics

Improvements that help you do more with your data.

Filter Reports by company

Reports just got smarter 🧠 You can now filter reports by company to get a clear view of what’s happening across an entire account. Understand how specific companies are engaging with your team, from conversation trends to key metrics. It’s a simple way to better measure and manage your account-level relationships.

AI for HIPAA

AI assist and AI summarize are now HIPAA-compliant. Start responding to customers faster with AI. Sign your BAA addendum here and we'll enable your AI features.

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